Transfers

Suppose you can’t attend your course as originally scheduled. In that case, transfers for Public Training Courses can be arranged by contacting First Aid Skills Customer Service at +61 434 509 344 between 8 a.m. and 5 p.m., Monday through Friday. Transfers made at least 5 business days before the original course date are free of charge. However, if a transfer request is made less than 5 business days before the scheduled course, a $50.00 transfer fee will apply.

Refunds & Cancellations

To receive a full refund for course fees, cancellations must be made by contacting First Aid Skills Customer Service at +61 434 509 344 or by emailing admin@firstaidskills.com.au at least 5 business days before the course start date. Cancellation requests made less than 5 business days before the course is set to begin will not be eligible for a refund.

Workplace Group Onsite Training

For on-site Workplace Training Courses, cancellation or transfer fees will apply if the course is cancelled or rescheduled with less than 5 business days’ notice before the course start date. A cancellation fee of 50% of the course fees will be charged. Notice of intent to cancel a booking must be sent via email to admin@firstaidskills.com.au