STUDENT SUPPORT AND WELLBEING FACT SHEET
Overcome First-Day Nerves with Our Supportive Learning Approach
Starting a new course can feel overwhelming, but we’re here to help you succeed. If you experience anxiety about studying, first-day nerves, or learning stress, let us know during enrolment support so we can customize our teaching to your needs.
Our flexible learning courses include pre-study materials to reduce pressure and boost confidence. With personalized student support, assessment guidance, and extra learning resources, we ensure that you feel prepared and empowered.
Struggling with course anxiety? Reach out today—we’ll help you thrive!
Overcoming Study Challenges with First Aid Skills – Support for LLN, Wellbeing & Success
At First Aid Skills, we are committed to helping you succeed in your studies. We understand that challenges like language, literacy, and numeracy (LLN), as well as emotional, physical, or mental hurdles, can arise during your learning journey. These obstacles are a natural part of growth, and you’re not alone.
If you or someone you know is struggling—whether with LLN skills, study stress, or mental wellbeing—it’s okay to seek support. We’ve compiled a list of free resources and expert organisations to provide guidance when you need it most.
Your success and wellbeing matter to us. At Allens Training, we’re here to support you every step of the way.
If you, or someone you know is in immediate danger.
PLEASE CALL 000
LANGUAGE SUPPORT – I DON’T SPEAK ENGLISH
About this helpline: This is a confidential service providing support to anyone in Australia who is feeling overwhelmed, having difficulty coping or thinking about suicide.
About this helpline: Kids Helpline is Australia’s only free 24/7 support service specifically for children and young people aged 5 to 25 years, offering confidential and private counselling and mental health and wellbeing information and referrals.
About this helpline: Beyond Blue is a confidential space designed to help all people in Australia achieve their best possible mental health. They offer 24-hour contact and Urgent help.
MensLine Australia is a free telephone and online counselling service offering support for men anywhere, anytime. Qualified counsellors specialise in family and relationship issues, including relationship breakdown, separation and divorce, parenting, family violence, and emotional wellbeing.
Suicide Call Back Service offers free 24/7 phone and online counselling for people at risk of suicide, concerned about someone at risk, and bereaved by suicide. Staffed by professional counsellors, the service offers immediate single-session counselling or appointment multi-session counselling.
QLife provides anonymous, LGBTIQ+ peer support and referral for people in Australia wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships. Our services are for LGBTIQ+ individuals, their friends and families, and health professionals.
How does phone support work?
Call
These helplines are FREE, even from your mobile.
Wait
A counsellor will take your call. Try taking some deep breaths if you feel nervous while you wait.
Speak with a counsellor
They will ask some questions and work with you to understand your situation and explore options for support. You’ll be listened to without judgment and treated with respect. Your conversation will be private and
confidential.
Language support / I don't speak English
If you need mental health support in your language, call TIS National on 131 450 or visit www.tisnational.gov.au to get an interpreter. TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call. Call 131 450